Frequently asked questions about BukyApp

BukyApp is 100% intuitive software that's very easy to use. In a short time, you'll have full control of your business on your phone, tablet or any other device. It's been designed specifically for surf, kitesurf and diving businesses, with the goal of making your life as easy as possible. And you won't be alone: our team will support you throughout the personalized setup process.

BukyApp is an all-in-one solution to digitalize the management of water-activity schools or centers at the highest level. With a single piece of software working from the cloud and integrated into your website, you'll manage your entire business: activity calendar, secure online bookings and payments, check-in from mobile, accommodation management…

It's a simple, fast and 100% secure system. With BukyApp, you sell your activities directly from your website backed by international platforms such as Stripe, PayPal or Redsys. The software automates sending requests for the first payment and lets you share other charges as you choose. The customer receives unique links by email and WhatsApp.

Our team will give you a complete tour of all of BukyApp's services and how it works. In an individual, fully personalized session, you'll see the simple and practical system of our booking and management engine. And of course, we'll answer all your questions clearly and directly.

BukyApp guarantees full assistance during the implementation and support of our software. Our team is always available through multiple communication channels: WhatsApp, email, phone, video conference, video tutorials… We accompany and help you through each channel according to your needs.

The integration process is simple, fast and secure. BukyApp digitalizes all your business services without any hassle. Our booking and activities engine is built as a web app that adapts to any device and works from the cloud, allowing integration into your website in just a few clicks via links and widgets.

Our software fits your website like a glove. Brand, logo, corporate colors… In addition, BukyApp lets you select various graphic options according to the services your business offers, which improves the customer's buying process with icons related to each activity.

BukyApp's activity calendar simplifies the management and organization of your surf, kitesurf school or diving center. You can set schedules, assign instructors —manually or automatically— and even have real-time control of the location of each class. Total control of your whole team and work with a single digital tool.

BukyApp gives the user a simple and effective interaction experience from any device connected to the internet: smartphone, tablet or PC. No more being tied to the office. From anywhere, you'll be able to access the backoffice, reply to a customer or send them a payment request.

Total. BukyApp lets you configure the offer of activities the customer will find on the website. The user has total autonomy to build and put up for sale products and packs: several activities, activities with accommodation... Freedom to set and change rates. You decide!

Of course. BukyApp improves your business's teamwork and control over all staff. You decide what level of access to information each team member has, adapting permissions to each user as you wish. In addition, each instructor has their own read-only daily work calendar where they can see the sessions or dives they're assigned to, without needing to log in with a username and password.

With BukyApp you'll have total control of your company in a single app. Our software lets you manage activities, staff, equipment and accommodation in real time thanks to an intuitive calendar. You'll also have access to your customers' data and to statistics that help with decision-making.

It's currently available in 6 languages (Spanish, English, German, Italian, French and Portuguese), which makes it easier to onboard all team members.

On absolutely all of them. A PC, a tablet, a mobile phone... BukyApp is designed as a responsive web app that works from the cloud, which guarantees access from any device. For that reason, we also have no limitations with operating systems (Mac, Microsoft...).

100% secure. BukyApp's booking engine works with the support and security of international platforms such as Stripe, PayPal or Redsys, which guarantees payments and conveys trust and credibility to your customer. Your website connects directly with our software, and from there the customer makes their payment with complete security.

Of course. It's another of the great advantages of our booking and management engine. The user can configure the payment process with complete freedom. In a few clicks, you can set the deposit amount and what will be paid on arrival.

Yes. BukyApp makes it easy to send a payment via email and WhatsApp. Your customer just has to open the invitation link and make the payment online. They can do it from any device, including their phone. This system will increase your direct sales.

Absolutely. Total guarantee for your customers. Thanks to the integration of international platforms such as Stripe, Redsys and Bizum, in BukyApp you can issue the refund without needing to leave the software.

Of course. With BukyApp integrated into your website, your customers can complete the booking from any device. In a few clicks they'll be able to choose activities and, of course, book and pay online conveniently and quickly. The software guarantees a simple and intuitive process that reduces customer drop-offs.

You'll have complete freedom to configure the whole process. The user selects the content and languages of the forms they send to their customers. You choose what, how and when according to your business's needs. Once the booking is made, BukyApp automates sending a unique link for the whole check-in by email and/or WhatsApp.

They can access it in six languages: Spanish, English, German, French, Italian and Portuguese. Our users work with customers from all countries, and for that reason our software is fully adapted to the most widely used languages to make the whole check-in process easier.

It appears clearly highlighted next to each booking. BukyApp coordinates bookings with the customer's profile, so an indicator clearly specifies whether the whole check-in process has been completed, is halfway through, or hasn't been done.

Our check-in and backoffice systems are integrated. After the booking, you send the customer a unique check-in link so they can provide online the data and documents needed for the activity: surf, kitesurf or diving experience, diving certificates, medical certificates, health questionnaire… And everything is automatically attached to their profile.

Of course. When completing the whole online check-in process, your customers can read and sign the booking conditions and service rules digitally from any device, including their mobile phone. No more manual paperwork at the office.

Our software automatically syncs the available spots in your surfcamp and those already booked via iCal. This reduces the risk of overbooking if you sell stays through external platforms.